Guinness Clubhouse – Terms & Conditions

1. Booking & Eligibility

• By booking, the Booking Holder confirms that they and all members of their group (collectively, “Attendees”)  are non-Muslim aged 21 years or older as of the date of booking.
• The Booking Holder is responsible for sharing these Terms & Conditions and House Rules with all Attendees and shall be held responsible for the acts and omissions including any faults or negligence of the Attendees.
  

• The booking holder must be present for check in with valid identification and must be present throughout the event/stay. The booking, and any rights or privileges associated therewith, are non-transferable and may not be assigned or used by any other person without the prior written consent of the Organiser.

2.Security Deposit & Cancellation

• A refundable Security Deposit of RM500 is required to be paid upon booking.
  
• The deposit will be refunded within 3 working days after check-out less any sums payable by the Attendees and/ or cost of repair, rectification, replacement of fixtures and fittings or making good of damage to the premises and/ or loss / damages suffered by the Organiser arising from the fault and negligence of the Attendees
• In the event that the cost of damages exceeds the amount of the Security Deposit, the excess amount shall be deemed as payment outstanding by the Booking Holder and must be settled before check out.
• To minimise last-minute cancellations, the following policy applies:

• In addition, the Booking Holder understands that the minimum group size is 10 guests. Should the group arrive with fewer than 10 confirmed guests, the security deposit will be forfeited.

• The maximum group size is 30 Attendees.
  

3. Liability Waiver

• Guests enter and participate at their own risk.
  

• The Sambal Lab Sdn. Bhd. (“Organiser”), Heineken Marketing Malaysia Sdn Bhd (“Sponsor”) including its affiliates and each of their respective members, directors, officers, employees and agents (collectively, “Affiliates”) and Venue Owner shall not be liable for any injury, loss, damage, or theft sustained by me during or after the event/stay.
  

• The Booking Holder agrees to indemnify and hold harmless the Organizer, Sponsor, Affiliates and Venue Owner from any claims arising from their participation.

4. Alcohol Consumption

• Guinness and other beverages are available at the premises on while stock last basis.
  

• The Booking Holder and guests accept full responsibility for their alcohol consumption and behaviour.
  

• The Organiser reserves the right to refuse service, amenities, equipment, facilities or remove any intoxicated, uncooperative or disorderly guest without refund or compensation
  

5. Damages & Charges

• Any damage to the house, furnishings, or equipment caused by guests will be charged to the Booking Holder.
  

• The Booking Holder authorises the Organiser to deduct repair or replacement costs from the security deposit and pursue additional charges if required.
  

6. Prohibited Activities

• No illegal substances, weapons, or dangerous activities are permitted.
  

• Strictly no unauthorised commercial filming, ticket sales, or resale of bookings.
  

7. Health & Safety

• Guests must comply with all health, safety, and fire regulations.
  

• Activities such as football games, VR, or interactive equipment carry inherent risks. Guests participate voluntarily and at their own risk.
  

8. Media Release

• By entering, guests grant the Organiser and its partners the right to capture and use their likeness in any media, without compensation, for promotional purposes.
  

9. Cancellation by Organiser

• The Organiser reserves the right to cancel or reschedule due to unforeseen circumstances (e.g., safety, technical issues). If cancelled, the Booking Holder will receive a full refund of their deposit or an alternative date.
  

10. Right to Refuse Entry

• The Organiser reserves the right to refuse entry or remove any Attendees at any time for breach of rules, intoxication, or behaviour that endangers others. No refund will be given.
  

11. Governing Law

• These Terms & Conditions shall be governed by and construed under the laws of Malaysia.
  

12. General

• The Organiser reserves the right to amend these Terms and Conditions from time to time as posted.

13. Intellectual Property

• All intellectual property rights used in relation to the Guinness Clubhouse are owned by the Sponsor and its employees, officers, directors, agents, affiliates, parent, subsidiaries and representatives (“Organiser Group”).
  

• All intellectual property rights in connection with this Guinness Clubhouse shall vest in the Sponsor. The participants shall not be permitted at any time to reproduce or distribute any intellectual property rights in respect of this Guinness Clubhouse.
  

• Entries and details submitted in connection with the Guinness Clubhouse (whether in written, audio or visual form, or a combination of those) or any photographs, video and/or film footage or audio recording taken of the participants shall be the property of the Sponsor. The Sponsor may use the material in any medium and in any reasonable manner it sees fit.  Copyright of any such material becomes and remains the sole property of the Sponsor. The participant hereby assigns to the Sponsor all worldwide copyright and like rights in the entries and waive all moral rights.

14. Other Provisions

• Nothing in or relating to this Guinness Clubhouse may be reproduced or published without the Organiser's or Sponsor express consent.
  

• No rights can be derived from this Guinness Clubhouse or the results thereof.
  

• The event is void where the same is prohibited or restricted by any local, national, state, or any governmental laws.
  

• If these terms and conditions are or become partially void, the Organiser, Sponsor or Affiliates and the participant will continue to be bound by the remainder of the same. The parties shall replace the void part with provisions that are valid and have legal effects that correspond with those of such void part as much as possible, taking into account the content and the purport of these terms and conditions.
  

• These Terms of Use will prevail over any inconsistent terms, conditions, provisions or representations contained in any other promotional materials advertising of the Guinness Clubhouse.
  

• The participants shall not be entitled to assign any of the rights or sub-contract any of the obligations herein. The Sponsor shall be entitled to assign or sub-license the whole or any part of its rights hereunder to any third party as may be determined by it.
  

• All rights and privileges herein granted to the Organiser or Sponsor or Affiliates are irrevocable and not subjected to rescission, restraint or injunction under any and all circumstances. Under no circumstances shall the Participants have the right to injunctive relief or to restrain or otherwise interfere with the organization of the Guinness Clubhouse, the production, distribution, exhibition and/or exploitation of the Guinness Clubhouse and / or any product based on and / or derived from the Guinness Clubhouse.
  

• By participating, the participants agree to their data being processed in accordance with privacy notice available at our Privacy Policy.